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Membership Application Wizard - Why Are There No Member Types in the Drop-Down?

Issue:

In the Membership Application Wizard, no member types are appearing in the drop-down OR a specific member type is missing from the drop-down.

membership_application_wizard_member_types.png

Resolution:

Troubleshooting:

Display on Portal

Verify the Member Type field Display on Portal is toggled to Yes

Display_on_Portal.png


Membership Application Fees

Verify the organization has Membership Application Fees, otherwise no Member Types will appear in the drop-down in the Membership Application Wizard. Steps to verify are below:

  1. Go to Membership -> Member Setup -> Member Types
  2. Click on the affected Member Type
  3. On the left-hand navigation, under Setup, click on Application Fees
  4. Verify the required fields are filled out and the Dates are set up correctly
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