If you find that a member no longer wants to pay an RPAC donation or you wish to remove the RPAC product for another reason, here are the steps on how to do that:
Part 1 - Remove RPAC
1. Unapply Payment
2. Update Dues Item to remove the optional product. This can be done with/by:
- the Process Payment wizard, and then closing the wizard (Screenshot A)
-Removing the RPAC product from the Dues Item (Screenshot B)
The Dues Item pricing strategy must be updated to force recalculation of the Order. (you can simply toggle between a new strategy and your original strategy)
3. After the Order is updated, Apply the Payment
Part 2 - Clean up the Contribution record:
1. Updating the Order will not remove the contribution record that was created, so the Contribution should be deactivated. In the related navigation for the Order you can see the Contribution that was created.
2. This next step is optional. A Member Financial record was probably created in NRDS. These records cannot be deleted in NRDS so a record for the negative amount would have to be created to balance out what the member actually paid. This is optional because NAR does not actually use these Member Financial records to track anything.
NOTE: We're looking at automating the deactivation of the contribution in a future release.