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Reactivate a Canceled Dues Item and/or Order

ISSUE:You have deactivated a dues item and/or order but want to activate it and allow a member to pay.

Solution 1: If the order is still active you only need to complete step 1 and the member should be ready to go.

Solution 2: If the order is also canceled you will need to follow all of the steps below.

Solution 3: If the dues item is active, but the order is canceled follow all the steps except for step 1 below.

1. Open the dues item and click Activate in the top ribbon toolbar.

Open the dues item and click Activate in the top ribbon toolbar.

2. Remove the Order from the Order Field

Remove the Order from the Order Field

3. Save the Dues Item

Save the Dues Item

4. A new order record will populate that field.

A new order record will populate that field.

5. Click on the link to confirm that the new and active order is correct.

Click on the link to confirm that the new and active order is correct.
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