If you've deactivated a dues item and/or order but want to activate it and allow a member to pay, there are three solutions to one of the three scenarios you may find yourself in:
Scenario/Solution 1: If the order is still active, you only need to complete step 1 and the member should be ready to go.
Scenario/Solution 2: If the order is also canceled, you will need to follow all of the steps below.
Scenario/Solution 3: If the dues item is active, but the order is canceled follow all the steps except for step 1 below.
1. Open the dues item and click Activate in the top ribbon toolbar.
2. Remove the Order from the Order Field
Do this by holding shift and clicking into the order field. You can then use the backspace button to remove the order name.
3. Save the Dues Item
4. A new order record will populate that field.
5. Click on the link to confirm that the new and active order is correct.
