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Activating a Contact Record in the Grid View

Issue: 

Unable to activate a contact record due to invalid or improperly formatted data.

An example of an error shown below:

Invalid_Phone_Number.png

 

Resolution:

You can activate a contact record in the grid view. Grid view is a view where you can select more than one record at a time. A grid view is any view where a list of records can be displayed.

Examples: Advanced Find results view or in the contacts view under Workplace

The example below shows the results of an Advanced Find. To activate this contact, simply click the Activate button. The record should activate without an error message.

 activate.png

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