When adding a new office and DR to NRDS/M1 at the same time you can sometimes run into a NRDS/M1 error that we like to call the Chicken & Egg scenario. As a refresher, NRDS/M1 does not allow an Office to be added without an existing Active DR, and a DR cannot be added to NRDS/M1 without an existing Active Office in NRDS/M1 to be associated with. This is what we call the Chicken & Egg Scenario.
How to Work Around This
To get around this, we have included the Add Office button in the Membership Application wizard. This button provides functionality where the add DR and add office messages get sent in tandem so NRDS/M1 will allow it. During the wizard, choose the Add Office button after the Office Search (even though a result will already be there), then, after finishing the application wizard, it is just a matter of merging the existing Account record with the duplicate this attempt creates
For more information on the Membership in RAMCO click here