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  1. Customer Care Portal
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Payment

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  • Why won't my payment apply?
  • Create a Payment Record
  • How to Refund a Payment that was Not Created in RAMCO
  • Paying for Orders on Multiple Contact Records
  • Paid the wrong member's order? Steps on how to transfer a Payment from one member's Order to another's without refunding.
  • Payment Error: Invalid Credit Card Type
  • How to Verify Credit Card Info
  • Why Was My NRDS ID (Or my AE's) used in the ACH Report for a Member's Payment?
  • Payment Error: System.NullReferenceException: Object reference not set to an instance of an object
  • Credit Card Validation Message: Billing Year Passed In is Null or Invalid
  • How to Remove AMEX and Discover Credit Card Types
  • Payment Error: You are not a member in Active, Provisional or Suspended Status